Return & Refund Policy
Last Updated: August 2026
At AIRITY, customer satisfaction is our priority. We carefully inspect every product before dispatch. If you receive a damaged, defective, or incorrect product, we are here to help.
7-Day Return Policy
You can request a return within 7 days of receiving your order if:
- You received a damaged product.
- You received the wrong product.
- The product has a manufacturing defect.
Items Not Eligible for Return
- Used or damaged products after delivery.
- Products without original packaging.
- Return requests made after 7 days of delivery.
- Products damaged due to misuse or improper handling.
How to Request a Return
Please email us with the following details:
- Order Number
- Product Images
- Unboxing Video (Recommended)
- Reason for Return
Email: airityindia@gmail.com
Our support team will review your request within 24–48 business hours.
Refund Process
Once the returned product is received and passes our quality inspection:
- Refunds will be processed within 5–7 business days.
- The refund will be credited to your original payment method.
- For Cash on Delivery (COD) orders, refunds will be processed via UPI or Bank Transfer.
Replacement Policy
If you receive a damaged, defective, or incorrect product, we will provide a replacement subject to stock availability.
Order Cancellation
Orders can only be cancelled before they are shipped. Once the order has been dispatched, cancellation requests cannot be accepted.
Shiprocket Shipping & Return Support
To ensure fast and reliable deliveries, AIRITY uses Shiprocket as its logistics partner. Return pickups, where applicable, will also be arranged through our logistics network.
Contact Us
AIRITY
Business Name: F.S. GADGETS
Email: airityindia@gmail.com
Phone: +91 93378 27129